Our Core Values
We provide a foundation for growth, independence, and a brighter future for young people in the UK.
Our Core Values
Our core values shape everything we do at 365 Support Services. They guide how we support young people, how we work together as a team, and how we build trust with families and professionals. These values are not just statements — they are lived every day in our supported accommodation.
Teamwork
Teamwork is at the heart of our service. By working collaboratively and sharing skills, knowledge, and responsibility, we provide consistent, high-quality support that puts young people first.
Communication
Clear, open communication helps us understand individual needs and aspirations. It strengthens relationships between young people, staff, families, and professionals, ensuring everyone feels informed, heard, and involved.
Compassion
We approach every young person with kindness and care. Compassion drives us to be patient, understanding, and supportive — especially during challenging moments.
Empathy
We take time to see situations from the young person's perspective. By listening without judgement, we build trust and provide support that genuinely meets emotional and practical needs.
Reliability
Consistency matters. Young people and professionals can rely on us to deliver safe, dependable, and high-quality support every day.
Integrity
We act honestly and ethically at all times. Our commitment to integrity ensures transparency, accountability, and trust in everything we do.
Dignity
Every individual is treated with respect. We value personal identity, background, culture, and beliefs, and we promote dignity, privacy, and choice at all times.
Together, these values guide our actions and help us deliver supportive, person-centred accommodation that makes a real difference.
Our Vision
We believe every young person has the right to live in a safe, supportive environment where they can grow, feel valued, and work towards a positive future.
Our vision is to create supported accommodation that empowers young people to build confidence, develop independence, and achieve meaningful outcomes in education, employment, and life.
Our Ethos
At 365 Support Services , our ethos is rooted in care, consistency, and belief in potential.
We understand that many young people entering supported accommodation may have experienced instability, disrupted education, or fractured family relationships. These experiences can affect confidence, trust, and emotional wellbeing. Our role is to provide a stable, nurturing environment where young people feel safe, supported, and encouraged to move forward.
We promote equality, diversity, and inclusion, and we actively challenge discrimination. Young people are involved in decisions about their lives, supported to make positive choices, and encouraged to understand their rights and responsibilities.
Our Mission
Our mission is to provide high-quality supported accommodation that meets the emotional, physical, social, and educational needs of each young person.
We achieve this by:
- Providing individualised support and behaviour plans
- Creating clear independence pathways
- Setting agreed, achievable outcomes
- Regularly reviewing and adapting support with all relevant professionals
Each young person receives a personalised plan that reflects their needs, strengths, and goals. Plans are developed collaboratively and reviewed regularly to ensure progress, safety, and wellbeing.
Our Approach
We adopt a “good parenting” approach, offering clear, fair boundaries within a caring and respectful environment. This helps young people feel secure, learn responsibility, and develop life skills.
When challenges arise, we respond calmly and professionally. Behaviour is managed supportively, focusing on learning, repair, and rebuilding positive relationships — not punishment.
Our aim is to create a sense of belonging — a place where young people feel accepted, supported, and hopeful about the future.
Working Together
We Work Closely with:
Local Authorities
We create warm, welcoming spaces where residents feel comfortable and respected.
Families & Support Networks
Our team is professional, approachable, and committed to delivering high-quality support.
Social Workers & Professionals
Residents are encouraged to make choices, build confidence, and take control of their own journey.
Collaboration helps us deliver consistent, high-quality support that meets individual and placement needs.